All menus are not displayed in 2.13 war file

Knut,

The dhis.war file had been fully deployed but I am still having error. It seem like the tomcat can’t extra the war file.

Please find the attached log and kindly revert.

catalina.2013-10-23.log (8.36 KB)

···

Sent from Windows Mail

From: Knut Staring
Sent: ‎Tuesday‎, ‎October‎ ‎22‎, ‎2013 ‎3‎:‎07‎ ‎PM
To: Gerald Thomas
Cc: Bob Jolliffe, DHIS 2 developers, muhireandrew@yahoo.com, jason.p.pickering@gmail.com

Pls try a different browser. Also make sure you delete both the dhis.war and all the unpacked folders and files.

Sent from my mobile

On 22 Oct 2013 17:05, “Gerald Thomas” gerald.81@hotmail.com wrote:

I haven’t tried another browser and no it is not an online server but I can put it online u want it to be

Sent from my BlackBerry® smartphone from Airtel Sierra Leone

-----Original Message-----

From: Knut Staring knutst@gmail.com

Date: Tue, 22 Oct 2013 14:33:08

To: gerald.81@hotmail.com

Cc: jason.p.pickering@gmail.com; bobjolliffe@gmail.com; muhireandrew@yahoo.com; dhis2-devs@lists.launchpad.net

Subject: Re: [Dhis2-devs] All menus are not displayed in 2.13 war file

Hi Gerald,

Have you tried a different browser? Have you tried Chrome incognito mode? Is this on an online server?

Knut

On Tue, Oct 22, 2013 at 4:31 PM, Gerald Thomas <gerald.81@hotmail.com mailto:gerald.81@hotmail.com > wrote:

Dear Jason,

I am having the same issues. Like u said I deleted the war file and the dhis folder completely. Then I copy and paste the 2.13 war. But when I restart the tomcat the dhis screen does not load but the tomcat is running. Please help!!!

Sent from my BlackBerry® smartphone from Airtel Sierra Leone

-----Original Message-----

From: Jason Pickering <jason.p.pickering@gmail.com mailto:jason.p.pickering@gmail.com >

Date: Tue, 22 Oct 2013 14:02:57

To: <bobjolliffe@gmail.com mailto:bobjolliffe@gmail.com >

Cc: <muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com >; <dhis2-devs@lists.launchpad.net mailto:dhis2-devs@lists.launchpad.net >

Subject: Re: [Dhis2-devs] All menus are not displayed in 2.13 war file

Did you shutdown Tomcat, and delete the /dhis/ folder completely from the /webapps/ directory?

Regards,

Jason

On Tue, Oct 22, 2013 at 12:50 PM, Bob Jolliffe <bobjolliffe@gmail.com mailto:bobjolliffe@gmail.com <mailto:bobjolliffe@gmail.com mailto:bobjolliffe@gmail.com > > wrote:

Agree with Knut this really does sound like a caching issue. Given that you are working on your local machine (I guess it is your laptop) then you might as well also try contacting the tomcat server directly (eg. http://localhost:8080/dhis or such-like) to remove nginx caching from the picture.

On 22 October 2013 11:46, Knut Staring <knutst@gmail.com mailto:knutst@gmail.com <mailto:knutst@gmail.com mailto:knutst@gmail.com > > wrote:

Hi Andrew,

It really does sound like a browser caching issue, although you have tried most of the usual remedies. Could you also try a different browser, even a different machine - preferably one that has never accessed DHIS2? Or point me to your instance?

Knut

On Tue, Oct 22, 2013 at 11:53 AM, Muhire Andrew <muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com <mailto:muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com > > wrote:

Hi all,

I have downloaded the war file version 2.13 to my local instance but i encountered the problem of not getting menus on top and also most of other menu are not active. only Maintenance menu is active but it is not well placed on its normal position. I have clear the both browser cache and nginx cache but nothing is changing. i have restarted the nginx, instance. Using incognito window but it solves nothing. I wanted to clear instance cache but the button for clearing is not active.

Is this a bug?


Muhire Andrew

Ministry of Health / HMIS

““A mind is a terrible thing to waste””


** Cell:(+25)0788436150 tel:(%2B25)0788436150 tel:(%2B25)0788436150 **

*** Twitter :andrewmuhire***

**** skype:muhire_andrew****

muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com <mailto:muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com >


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More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

+4791880522 tel:%2B4791880522 tel:%2B4791880522

http://dhis2.org


Mailing list: https://launchpad.net/~dhis2-devs

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Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

Hi Gerald,

Yes, you definitely have a problem with that war file. I recommend downloading 2.13 again from http://www.dhis2.org/downloads. You can also try renaming the dhis.war to dhis.zip and just extracting it like any zip file.

Knut

···

On Wed, Oct 23, 2013 at 6:49 AM, Gerald Thomas gerald.81@hotmail.com wrote:

Knut,

The dhis.war file had been fully deployed but I am still having error. It seem like the tomcat can’t extra the war file.

Please find the attached log and kindly revert.

Sent from Windows Mail

From: Knut Staring

Sent: ‎Tuesday‎, ‎October‎ ‎22‎, ‎2013 ‎3‎:‎07‎ ‎PM
To: Gerald Thomas
Cc: Bob Jolliffe, DHIS 2 developers, muhireandrew@yahoo.com, jason.p.pickering@gmail.com

Pls try a different browser. Also make sure you delete both the dhis.war and all the unpacked folders and files.

Sent from my mobile

On 22 Oct 2013 17:05, “Gerald Thomas” gerald.81@hotmail.com wrote:

I haven’t tried another browser and no it is not an online server but I can put it online u want it to be

Sent from my BlackBerry® smartphone from Airtel Sierra Leone

-----Original Message-----

From: Knut Staring knutst@gmail.com

Date: Tue, 22 Oct 2013 14:33:08

To: gerald.81@hotmail.com

Cc: jason.p.pickering@gmail.com; bobjolliffe@gmail.com; muhireandrew@yahoo.com; dhis2-devs@lists.launchpad.net

Subject: Re: [Dhis2-devs] All menus are not displayed in 2.13 war file

Hi Gerald,

Have you tried a different browser? Have you tried Chrome incognito mode? Is this on an online server?

Knut

On Tue, Oct 22, 2013 at 4:31 PM, Gerald Thomas <gerald.81@hotmail.com mailto:gerald.81@hotmail.com > wrote:

Dear Jason,

I am having the same issues. Like u said I deleted the war file and the dhis folder completely. Then I copy and paste the 2.13 war. But when I restart the tomcat the dhis screen does not load but the tomcat is running. Please help!!!

Sent from my BlackBerry® smartphone from Airtel Sierra Leone

-----Original Message-----

From: Jason Pickering <jason.p.pickering@gmail.com mailto:jason.p.pickering@gmail.com >

Date: Tue, 22 Oct 2013 14:02:57

To: <bobjolliffe@gmail.com mailto:bobjolliffe@gmail.com >

Cc: <muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com >; <dhis2-devs@lists.launchpad.net mailto:dhis2-devs@lists.launchpad.net >

Subject: Re: [Dhis2-devs] All menus are not displayed in 2.13 war file

Did you shutdown Tomcat, and delete the /dhis/ folder completely from the /webapps/ directory?

Regards,

Jason

On Tue, Oct 22, 2013 at 12:50 PM, Bob Jolliffe <bobjolliffe@gmail.com mailto:bobjolliffe@gmail.com <mailto:bobjolliffe@gmail.com mailto:bobjolliffe@gmail.com > > wrote:

Agree with Knut this really does sound like a caching issue. Given that you are working on your local machine (I guess it is your laptop) then you might as well also try contacting the tomcat server directly (eg. http://localhost:8080/dhis or such-like) to remove nginx caching from the picture.

On 22 October 2013 11:46, Knut Staring <knutst@gmail.com mailto:knutst@gmail.com <mailto:knutst@gmail.com mailto:knutst@gmail.com > > wrote:

Hi Andrew,

It really does sound like a browser caching issue, although you have tried most of the usual remedies. Could you also try a different browser, even a different machine - preferably one that has never accessed DHIS2? Or point me to your instance?

Knut

On Tue, Oct 22, 2013 at 11:53 AM, Muhire Andrew <muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com <mailto:muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com > > wrote:

Hi all,

I have downloaded the war file version 2.13 to my local instance but i encountered the problem of not getting menus on top and also most of other menu are not active. only Maintenance menu is active but it is not well placed on its normal position. I have clear the both browser cache and nginx cache but nothing is changing. i have restarted the nginx, instance. Using incognito window but it solves nothing. I wanted to clear instance cache but the button for clearing is not active.

Is this a bug?


Muhire Andrew

Ministry of Health / HMIS

““A mind is a terrible thing to waste””


** Cell:(+25)0788436150 tel:(%2B25)0788436150 tel:(%2B25)0788436150 **

*** Twitter :andrewmuhire***

**** skype:muhire_andrew****

muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com <mailto:muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com >


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net mailto:dhis2-devs@lists.launchpad.net <mailto:dhis2-devs@lists.launchpad.net mailto:dhis2-devs@lists.launchpad.net >

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

+4791880522 tel:%2B4791880522 tel:%2B4791880522

http://dhis2.org


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net mailto:dhis2-devs@lists.launchpad.net <mailto:dhis2-devs@lists.launchpad.net mailto:dhis2-devs@lists.launchpad.net >

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Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org


Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

By the way, are you using the Tomcat manager to deploy your war files? That is not a good idea -I would rather recommend just stopping tomcat, then deleting everything from both the tomcat/work/Catalina/ folder and tomcat/webapps folder. Then place the war file directly in tomcat/webapps and restart Tomcat.

Another option is to make a new folder called tomcat/webapps/dhis and unzip the war file manually into that folder before starting Tomcat.

···

On Wed, Oct 23, 2013 at 7:04 AM, Knut Staring knutst@gmail.com wrote:

Hi Gerald,

Yes, you definitely have a problem with that war file. I recommend downloading 2.13 again from http://www.dhis2.org/downloads. You can also try renaming the dhis.war to dhis.zip and just extracting it like any zip file.

Knut


Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

On Wed, Oct 23, 2013 at 6:49 AM, Gerald Thomas gerald.81@hotmail.com wrote:

Knut,

The dhis.war file had been fully deployed but I am still having error. It seem like the tomcat can’t extra the war file.

Please find the attached log and kindly revert.

Sent from Windows Mail

From: Knut Staring

Sent: ‎Tuesday‎, ‎October‎ ‎22‎, ‎2013 ‎3‎:‎07‎ ‎PM
To: Gerald Thomas
Cc: Bob Jolliffe, DHIS 2 developers, muhireandrew@yahoo.com, jason.p.pickering@gmail.com

Pls try a different browser. Also make sure you delete both the dhis.war and all the unpacked folders and files.

Sent from my mobile

On 22 Oct 2013 17:05, “Gerald Thomas” gerald.81@hotmail.com wrote:

I haven’t tried another browser and no it is not an online server but I can put it online u want it to be

Sent from my BlackBerry® smartphone from Airtel Sierra Leone

-----Original Message-----

From: Knut Staring knutst@gmail.com

Date: Tue, 22 Oct 2013 14:33:08

To: gerald.81@hotmail.com

Cc: jason.p.pickering@gmail.com; bobjolliffe@gmail.com; muhireandrew@yahoo.com; dhis2-devs@lists.launchpad.net

Subject: Re: [Dhis2-devs] All menus are not displayed in 2.13 war file

Hi Gerald,

Have you tried a different browser? Have you tried Chrome incognito mode? Is this on an online server?

Knut

On Tue, Oct 22, 2013 at 4:31 PM, Gerald Thomas <gerald.81@hotmail.com mailto:gerald.81@hotmail.com > wrote:

Dear Jason,

I am having the same issues. Like u said I deleted the war file and the dhis folder completely. Then I copy and paste the 2.13 war. But when I restart the tomcat the dhis screen does not load but the tomcat is running. Please help!!!

Sent from my BlackBerry® smartphone from Airtel Sierra Leone

-----Original Message-----

From: Jason Pickering <jason.p.pickering@gmail.com mailto:jason.p.pickering@gmail.com >

Date: Tue, 22 Oct 2013 14:02:57

To: <bobjolliffe@gmail.com mailto:bobjolliffe@gmail.com >

Cc: <muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com >; <dhis2-devs@lists.launchpad.net mailto:dhis2-devs@lists.launchpad.net >

Subject: Re: [Dhis2-devs] All menus are not displayed in 2.13 war file

Did you shutdown Tomcat, and delete the /dhis/ folder completely from the /webapps/ directory?

Regards,

Jason

On Tue, Oct 22, 2013 at 12:50 PM, Bob Jolliffe <bobjolliffe@gmail.com mailto:bobjolliffe@gmail.com <mailto:bobjolliffe@gmail.com mailto:bobjolliffe@gmail.com > > wrote:

Agree with Knut this really does sound like a caching issue. Given that you are working on your local machine (I guess it is your laptop) then you might as well also try contacting the tomcat server directly (eg. http://localhost:8080/dhis or such-like) to remove nginx caching from the picture.

On 22 October 2013 11:46, Knut Staring <knutst@gmail.com mailto:knutst@gmail.com <mailto:knutst@gmail.com mailto:knutst@gmail.com > > wrote:

Hi Andrew,

It really does sound like a browser caching issue, although you have tried most of the usual remedies. Could you also try a different browser, even a different machine - preferably one that has never accessed DHIS2? Or point me to your instance?

Knut

On Tue, Oct 22, 2013 at 11:53 AM, Muhire Andrew <muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com <mailto:muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com > > wrote:

Hi all,

I have downloaded the war file version 2.13 to my local instance but i encountered the problem of not getting menus on top and also most of other menu are not active. only Maintenance menu is active but it is not well placed on its normal position. I have clear the both browser cache and nginx cache but nothing is changing. i have restarted the nginx, instance. Using incognito window but it solves nothing. I wanted to clear instance cache but the button for clearing is not active.

Is this a bug?


Muhire Andrew

Ministry of Health / HMIS

““A mind is a terrible thing to waste””


** Cell:(+25)0788436150 tel:(%2B25)0788436150 tel:(%2B25)0788436150 **

*** Twitter :andrewmuhire***

**** skype:muhire_andrew****

muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com <mailto:muhireandrew@yahoo.com mailto:muhireandrew@yahoo.com >


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net mailto:dhis2-devs@lists.launchpad.net <mailto:dhis2-devs@lists.launchpad.net mailto:dhis2-devs@lists.launchpad.net >

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

+4791880522 tel:%2B4791880522 tel:%2B4791880522

http://dhis2.org


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net mailto:dhis2-devs@lists.launchpad.net <mailto:dhis2-devs@lists.launchpad.net mailto:dhis2-devs@lists.launchpad.net >

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More help : https://help.launchpad.net/ListHelp


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Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org


Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org