# About the Support - Assistance technique category

**URL:** <https://community.dhis2.org/t/about-the-support-assistance-technique-category/497>\
**Category:** Support - Assistance technique\
**Created:** [3 July 2018 09:34 UTC](https://community.dhis2.org/t/about-the-support-assistance-technique-category/497 "2018-07-03T09:34:03Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Karoline](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/karoline/32/36_2.png) [@Karoline](https://community.dhis2.org/u/Karoline)\
**Post date:** [3 July 2018 09:34 UTC](https://community.dhis2.org/t/about-the-support-assistance-technique-category/497/1 "2018-07-03T09:34:03Z")

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Have a question about installing, configuring or using DHIS2, or seeing any unexpected behavior/bugs in DHIS2, this is the place to get support - or help others with their questions.

**When posting a support question, please include as much info as possible of the following:**

- DHIS2 version you’re using
- Operating system and web browser you’re using
- Servlet container/Tomcat logs related to your problem.
- Web browser console: In e.g. Chrome click Ctrl+Shift+I, then “Console”, and look for exceptions related to your problem.
- Actions leading to the problem: Describe as clearly as possible which steps you take leading to the problem or exception - and whether you can reproduce this issue on our demo servers ([play.dhis2.org](http://play.dhis2.org))
- Problem description: Describe the problem clearly, why you think it is a problem and which behavior you would expect from the system.

**You can also tag the specific dev teams in your post to notify them about your support request:**  
[@dhis2-backend](https://community.dhis2.org/groups/dhis2-backend) - DHIS2 Backend Dev Team  
[@dhis2-test-qa](https://community.dhis2.org/groups/dhis2-test-qa) - DHIS2 Test and QA Team  
[@dhis2-analytics](https://community.dhis2.org/groups/dhis2-analytics) - DHIS2 Analytics Dev Team  
[@dhis2-platform](https://community.dhis2.org/groups/dhis2-platform) - DHIS2 Apps Dev Team  
[@dhis2-tracker](https://community.dhis2.org/groups/dhis2-tracker) - DHIS2 Tracker Dev Team  
[@dhis2-android](https://community.dhis2.org/groups/dhis2-android) - DHIS2 Android Dev Team

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**Author:** ![Karoline](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/karoline/32/36_2.png) [@Karoline](https://community.dhis2.org/u/Karoline)\
**Post date:** [1 October 2019 08:02 UTC](https://community.dhis2.org/t/about-the-support-assistance-technique-category/497/3 "2019-10-01T08:02:30Z")

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Bumping this as we have added a couple of points that would be very helpful for users to include when posting a support question.

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**Author:** ![amanditi](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/amanditi/32/29255_2.png) [@amanditi](https://community.dhis2.org/u/amanditi)\
**Post date:** [1 March 2020 17:55 UTC](https://community.dhis2.org/t/about-the-support-assistance-technique-category/497/4 "2020-03-01T17:55:17Z")

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This is well noted! 💯 👍

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**Author:** ![Karoline](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/karoline/32/36_2.png) [@Karoline](https://community.dhis2.org/u/Karoline)\
**Post date:** [25 June 2021 10:49 UTC](https://community.dhis2.org/t/about-the-support-assistance-technique-category/497/5 "2021-06-25T10:49:55Z")

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A post was split to a new topic: [Un problème avec le module qualité des données](https://community.dhis2.org/t/un-probleme-avec-le-module-qualite-des-donnees/43417)

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**Author:** ![Gassim](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/gassim/32/35347_2.png) [@Gassim](https://community.dhis2.org/u/Gassim)\
**Post date:** [1 December 2023 03:40 UTC](https://community.dhis2.org/t/about-the-support-assistance-technique-category/497/8 "2023-12-01T03:40:13Z")

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2 posts were split to a new topic: [Nothing happens after 'Save & Add New ’](https://community.dhis2.org/t/nothing-happens-after-save-add-new/56046)

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**Author:** ![Gassim](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/gassim/32/35347_2.png) [@Gassim](https://community.dhis2.org/u/Gassim)\
**Post date:** [1 December 2023 03:39 UTC](https://community.dhis2.org/t/about-the-support-assistance-technique-category/497/11 "2023-12-01T03:39:02Z")

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