# Support - Assistance technique

**URL:** https://community.dhis2.org/c/support/8.md?page=2

[Latest](https://community.dhis2.org/latest.md) · [Categories](https://community.dhis2.org/categories.md) · [Tags](https://community.dhis2.org/tags.md)

**Page:** 3

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## [Predictor generates 0 when output DE + category option combo equals the sampled input](https://community.dhis2.org/t/predictor-generates-0-when-output-de-category-option-combo-equals-the-sampled-input/75416)

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**Author:** [@Kenyuri](https://community.dhis2.org/u/Kenyuri)\
**Replies:** 4\
**Last updated:** [21 July 2026 07:27 UTC](https://community.dhis2.org/t/predictor-generates-0-when-output-de-category-option-combo-equals-the-sampled-input/75416 "2026-07-21T07:27:16Z")

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TL;DR: A predictor can’t seed from a hand-entered value in its own output DE+COC slot - when the output data element + category option combo equals the sampled operand, the previous period reads as empty and the run generates 0. Changing only the output COC fixes it. Is this an intended boundary, and if so what’s the r…

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## [DHIS2 Android App hehaviour & How "Download limit" in Android settings will affect search data for programs](https://community.dhis2.org/t/dhis2-android-app-hehaviour-how-download-limit-in-android-settings-will-affect-search-data-for-programs/75413)

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**Author:** [@jthomas](https://community.dhis2.org/u/jthomas)\
**Replies:** 2\
**Last updated:** [15 July 2026 02:23 UTC](https://community.dhis2.org/t/dhis2-android-app-hehaviour-how-download-limit-in-android-settings-will-affect-search-data-for-programs/75413 "2026-07-15T02:23:11Z")

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Greetings @dhis2-android experts and community, I’d like to understand the behavior of the DHIS2 Android app’s tracker data entry in the following scenario: We have a tracked entity with 5,000+ events for a given org unit and program. We currently have the download limit in Android set to 2,000 (since anything higher…

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## [Program Indicator with 0 decimals causes data type mismatch in Data Exchange App](https://community.dhis2.org/t/program-indicator-with-0-decimals-causes-data-type-mismatch-in-data-exchange-app/75010)

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**Author:** [@Kenyuri](https://community.dhis2.org/u/Kenyuri)\
**Replies:** 2\
**Last updated:** [14 July 2026 13:27 UTC](https://community.dhis2.org/t/program-indicator-with-0-decimals-causes-data-type-mismatch-in-data-exchange-app/75010 "2026-07-14T13:27:55Z")

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Hi community, I am experiencing an issue with the Data Exchange App on DHIS2 v2.42.5 where a program indicator configured with decimals: 0 is returning values with a decimal point (e.g., 2.0 instead of 2) during data exchange. This causes a data type mismatch with the target data element, which expects an integer valu…

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## [Cascade Dropdown List](https://community.dhis2.org/t/cascade-dropdown-list/66842)

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**Author:** [@Dom\_Peou](https://community.dhis2.org/u/Dom_Peou)\
**Replies:** 4\
**Last updated:** [13 July 2026 07:11 UTC](https://community.dhis2.org/t/cascade-dropdown-list/66842 "2026-07-13T07:11:17Z")

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Dear DHIS2 Community, I am from Cambodia, and I am quite new to DHIS2. I am going to use DHIS2 for notifiable disease surveillance. I want to make a cascade dropdown to filter address of patients in Event Capture. Examp…

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## [Downloading Line List with more than 5000 records (v2.40.3)](https://community.dhis2.org/t/downloading-line-list-with-more-than-5000-records-v2-40-3/67499)

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**Author:** [@rehabm](https://community.dhis2.org/u/rehabm)\
**Replies:** 11\
**Last updated:** [11 July 2026 10:21 UTC](https://community.dhis2.org/t/downloading-line-list-with-more-than-5000-records-v2-40-3/67499 "2026-07-11T10:21:34Z")

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Hi, I am using DHIS2 version 2.40.3. When I create a Line List report with more than 5000 records, the results are split into pages. To download all patient names, I have to go through each page before downloading. Is…

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## [Default Database Connection Pool in DHIS2 2.41.8](https://community.dhis2.org/t/default-database-connection-pool-in-dhis2-2-41-8/75318)

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**Author:** [@dmbantu](https://community.dhis2.org/u/dmbantu)\
**Replies:** 1\
**Last updated:** [10 July 2026 08:44 UTC](https://community.dhis2.org/t/default-database-connection-pool-in-dhis2-2-41-8/75318 "2026-07-10T08:44:12Z")

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Hi everyone, I’m looking for some clarification regarding the database connection pool used in DHIS2 version 2.41.8. Is Hikari (HikariCP) the default database connection pool in this version, or does it need to be explicitly configured? I’m trying to confirm whether this setting is required or whether Hikari is alre…

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## [Does DHIS2 have a module for planning management?](https://community.dhis2.org/t/does-dhis2-have-a-module-for-planning-management/75138)

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**Author:** [@kamila.albuquerque](https://community.dhis2.org/u/kamila.albuquerque)\
**Replies:** 4\
**Last updated:** [9 July 2026 07:36 UTC](https://community.dhis2.org/t/does-dhis2-have-a-module-for-planning-management/75138 "2026-07-09T07:36:13Z")

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Hello, I recently came across DHIS2. I would like to know if the system has a module to support planning development and management, including action plans. If so, where can I find more details about this feature?

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## [Line listing app - filter by null where there is an option set](https://community.dhis2.org/t/line-listing-app-filter-by-null-where-there-is-an-option-set/75105)

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**Author:** [@dkusiima](https://community.dhis2.org/u/dkusiima)\
**Replies:** 4\
**Last updated:** [8 July 2026 11:06 UTC](https://community.dhis2.org/t/line-listing-app-filter-by-null-where-there-is-an-option-set/75105 "2026-07-08T11:06:09Z")

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Using the line listing app and I would like to filter and pick out records which have a null under a particular data element. The data element has an option set attached to it. When I go to the filter this is what I get Is there a way to filter by null?

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## [Strategy for Managing PostgreSQL Table Bloat in DHIS2](https://community.dhis2.org/t/strategy-for-managing-postgresql-table-bloat-in-dhis2/75191)

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**Author:** [@fernando](https://community.dhis2.org/u/fernando)\
**Replies:** 1\
**Last updated:** [6 July 2026 14:27 UTC](https://community.dhis2.org/t/strategy-for-managing-postgresql-table-bloat-in-dhis2/75191 "2026-07-06T14:27:13Z")

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Hi DHIS2 community, I’m observing significant table bloat in a DHIS2 PostgreSQL database, especially in audit and event-related tables. This is impacting storage usage and other things. 1. Dead tuple / bloat analysis Frompg\_stat\_user\_tables, I observe high dead tuple ratios and low autovacuum activity: SELECT reln…

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## [How to get Month in event\_date variable](https://community.dhis2.org/t/how-to-get-month-in-event-date-variable/43106)

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**Author:** [@didate](https://community.dhis2.org/u/didate)\
**Replies:** 6\
**Last updated:** [1 July 2026 12:20 UTC](https://community.dhis2.org/t/how-to-get-month-in-event-date-variable/43106 "2026-07-01T12:20:42Z")

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Hello, I’m trying to get month part of event\_date variable with ASSIN Program Rule Action Type. I did something like that : d2:right(d2:left(V{event\_date},5),2) It’s work fine in web version but not in Android version…

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## [d2:lastEventDate triggers "Expression is not valid" warning in program rules](https://community.dhis2.org/t/d2-lasteventdate-triggers-expression-is-not-valid-warning-in-program-rules/74555)

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**Author:** [@malekpour](https://community.dhis2.org/u/malekpour)\
**Replies:** 4\
**Last updated:** [1 July 2026 09:33 UTC](https://community.dhis2.org/t/d2-lasteventdate-triggers-expression-is-not-valid-warning-in-program-rules/74555 "2026-07-01T09:33:41Z")

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Hi all, I’m running into a confusing situation with the d2:lastEventDate function in program rule expressions and I’d like to confirm whether it’s a bug or whether I’m getting the syntax wrong. When I use d2:lastEventDate in a program rule expression, the Maintenance app reports “Expression is not valid” as a warning…

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## [On-time reporting/ rate incorrectly calculated for Weekly reports](https://community.dhis2.org/t/on-time-reporting-rate-incorrectly-calculated-for-weekly-reports/68460)

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**Author:** [@mutali](https://community.dhis2.org/u/mutali)\
**Replies:** 2\
**Last updated:** [1 July 2026 09:07 UTC](https://community.dhis2.org/t/on-time-reporting-rate-incorrectly-calculated-for-weekly-reports/68460 "2026-07-01T09:07:32Z")

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Hi team, I’ve created a Jira ticket for the issue we discussed regarding the Weekly datasets – “Actual report on time” and “Reporting rate on time” being incorrectly marked as late, even when reports are submitted withi…

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## [HTML Push Analytics Job Fails in v2.41.8.1 (400 Bad Request / Invalid dashboard UID "undefined"](https://community.dhis2.org/t/html-push-analytics-job-fails-in-v2-41-8-1-400-bad-request-invalid-dashboard-uid-undefined/72608)

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**Author:** [@Pomi\_Daniel](https://community.dhis2.org/u/Pomi_Daniel)\
**Replies:** 3\
**Last updated:** [1 July 2026 07:01 UTC](https://community.dhis2.org/t/html-push-analytics-job-fails-in-v2-41-8-1-400-bad-request-invalid-dashboard-uid-undefined/72608 "2026-07-01T07:01:24Z")

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Hi Community, We are facing an issue with the new native HTML Push Analytics job type in DHIS2 version 2.41.8.1. The job successfully finds our receiver group but completely aborts during execution because the background Java process sends an "undefined" value to our port 3000 rendering service. What we have configu…

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## [Request For Information: multi-app Tomcat 9 environment makes upgrading complex](https://community.dhis2.org/t/request-for-information-multi-app-tomcat-9-environment-makes-upgrading-complex/72286)

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**Author:** [@mohammadayub864](https://community.dhis2.org/u/mohammadayub864)\
**Replies:** 6\
**Last updated:** [1 July 2026 06:44 UTC](https://community.dhis2.org/t/request-for-information-multi-app-tomcat-9-environment-makes-upgrading-complex/72286 "2026-07-01T06:44:22Z")

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Dear DHIS2 Community Experts, I hope this message finds you well. Regarding DHIS2 version 2.40, since it is no longer supported by the community, I kindly request that support for version 2.41 is not removed for a few years and that only patch updates are continued. I have been working with DHIS2 for approximately f…

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## [Data Exchange on Demo instances](https://community.dhis2.org/t/data-exchange-on-demo-instances/75179)

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**Author:** [@feh](https://community.dhis2.org/u/feh)\
**Replies:** 1\
**Last updated:** [30 June 2026 11:37 UTC](https://community.dhis2.org/t/data-exchange-on-demo-instances/75179 "2026-06-30T11:37:23Z")

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I am testing the the data exchange functionality using Source: DHIS 2 Demo - wahid khan Destination: https://play.im.dhis2.org/stable-2-40-11-1 username: admin pass: district I get the permissions error. Status: 403 { "httpStatus": "Forbidden", "httpStatusCode": 403, "status": "ERROR", "message": …

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## [DHIS2-16349 still present in 2.42.4.1 — Non-super user gets empty results in Line Listing and Event Reports for current month (Tracker program with Category Combo)](https://community.dhis2.org/t/dhis2-16349-still-present-in-2-42-4-1-non-super-user-gets-empty-results-in-line-listing-and-event-reports-for-current-month-tracker-program-with-category-combo/75173)

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**Author:** [@m.siusko](https://community.dhis2.org/u/m.siusko)\
**Replies:** 1\
**Last updated:** [30 June 2026 09:04 UTC](https://community.dhis2.org/t/dhis2-16349-still-present-in-2-42-4-1-non-super-user-gets-empty-results-in-line-listing-and-event-reports-for-current-month-tracker-program-with-category-combo/75173 "2026-06-30T09:04:11Z")

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DHIS2 Version: 2.42.4.1 Description: We are experiencing what appears to be a remaining edge case of DHIS2-16349 where a non-super user cannot see current month data in Line Listing and Event Reports apps, while a super user can see all data without issues. Setup: Tracker program with a category combination assign…

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## [Aggregate Data Exchange Jobs Failing After Upgrade to DHIS2 v2.42.5.1](https://community.dhis2.org/t/aggregate-data-exchange-jobs-failing-after-upgrade-to-dhis2-v2-42-5-1/75111)

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**Author:** [@Msoo](https://community.dhis2.org/u/Msoo)\
**Replies:** 1\
**Last updated:** [27 June 2026 01:14 UTC](https://community.dhis2.org/t/aggregate-data-exchange-jobs-failing-after-upgrade-to-dhis2-v2-42-5-1/75111 "2026-06-27T01:14:21Z")

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We recently upgraded our DHIS2 instance to version 2.42.5.1 and have since noticed that our scheduled Aggregate Data Exchange (ADEX) jobs are no longer completing successfully. The jobs show a status of FAILED after each scheduled run. What We Are Observing: After the upgrade, the AGGREGATE\_DATA\_EXCHANGE job is not c…

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## [Program rule cascading issues](https://community.dhis2.org/t/program-rule-cascading-issues/74868)

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**Author:** [@malekpour](https://community.dhis2.org/u/malekpour)\
**Replies:** 7\
**Last updated:** [25 June 2026 11:31 UTC](https://community.dhis2.org/t/program-rule-cascading-issues/74868 "2026-06-25T11:31:27Z")

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Hi all, I have encountered an issue with cascading program rules that would appreciate if you have a workaround for it. When one program rule assigns a value to a data element, and a second program rule has a condition that depends on that assigned value, the second rule does not run in the same evaluation cycle. It o…

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## [Can't Access DHIS2 Capture Android app](https://community.dhis2.org/t/cant-access-dhis2-capture-android-app/75102)

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**Author:** [@RAWANA\_MUSTAPHA](https://community.dhis2.org/u/RAWANA_MUSTAPHA)\
**Replies:** 2\
**Last updated:** [25 June 2026 10:55 UTC](https://community.dhis2.org/t/cant-access-dhis2-capture-android-app/75102 "2026-06-25T10:55:08Z")

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I want to open my application DHSI2 app

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## [Org unit closed date not enforced for event data entry](https://community.dhis2.org/t/org-unit-closed-date-not-enforced-for-event-data-entry/74572)

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**Author:** [@didate](https://community.dhis2.org/u/didate)\
**Replies:** 2\
**Last updated:** [24 June 2026 15:04 UTC](https://community.dhis2.org/t/org-unit-closed-date-not-enforced-for-event-data-entry/74572 "2026-06-24T15:04:28Z")

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Hello everyone, I have an org unit (\_\_PS Saourou, level 6) with a closed date set to 30 September 2025. However, in the Capture app I was able to register and complete an event dated 13 June 2026 — well after the closed date — without any validation error or warning. For aggregate data entry, the opening/closed dates…

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## [Handling systemic index bloat in aggregate-only DHIS2 instance](https://community.dhis2.org/t/handling-systemic-index-bloat-in-aggregate-only-dhis2-instance/74919)

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**Author:** [@Gerald\_Thomas](https://community.dhis2.org/u/Gerald_Thomas)\
**Replies:** 1\
**Last updated:** [24 June 2026 09:38 UTC](https://community.dhis2.org/t/handling-systemic-index-bloat-in-aggregate-only-dhis2-instance/74919 "2026-06-24T09:38:44Z")

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Hello I am reaching out to get your expert guidance on optimizing our production database environment. We are currently running an aggregate-only DHIS2 instance. While analyzing our disk space footprint via pg\_catalog.pg\_statio\_user\_tables, we identified two specific characteristics of our deployment that we would li…

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## [Request For Technical Information](https://community.dhis2.org/t/request-for-technical-information/74432)

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**Author:** [@mohammadayub864](https://community.dhis2.org/u/mohammadayub864)\
**Replies:** 1\
**Last updated:** [24 June 2026 07:44 UTC](https://community.dhis2.org/t/request-for-technical-information/74432 "2026-06-24T07:44:06Z")

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Dear Respected Technical Team, I hope this message finds you well. I upgraded our DHIS2 instance from version 2.40 to 2.41.8.1 and then to 2.41.8.2. After both upgrade, I encountered an issue with dashboard sharing. In version 2.40, users who had been granted access to shared dashboards were able to view and visuali…

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## [Install and create app](https://community.dhis2.org/t/install-and-create-app/74861)

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**Author:** [@alexchrishanthan](https://community.dhis2.org/u/alexchrishanthan)\
**Replies:** 1\
**Last updated:** [19 June 2026 10:17 UTC](https://community.dhis2.org/t/install-and-create-app/74861 "2026-06-19T10:17:13Z")

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Can someone guide me how to install this app and build app

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## [Local instance of DHIS2 login not working](https://community.dhis2.org/t/local-instance-of-dhis2-login-not-working/57060)

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**Author:** [@prime](https://community.dhis2.org/u/prime)\
**Replies:** 14\
**Last updated:** [12 June 2026 20:42 UTC](https://community.dhis2.org/t/local-instance-of-dhis2-login-not-working/57060 "2026-06-12T20:42:49Z")

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Hello Community, I just installed a local instance of DHIS 2 on my computer. I used the DHIS2 CLI to set up on mac. The App opens at http://localhost:3000/. This opens the login page. When I enter the username (admin)…

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## [Step by step Example to set Default value for DE or attribue](https://community.dhis2.org/t/step-by-step-example-to-set-default-value-for-de-or-attribue/72736)

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**Author:** [@aalabdo](https://community.dhis2.org/u/aalabdo)\
**Replies:** 2\
**Last updated:** [11 June 2026 17:27 UTC](https://community.dhis2.org/t/step-by-step-example-to-set-default-value-for-de-or-attribue/72736 "2026-06-11T17:27:48Z")

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Goal: Default nationality = Syrian, but user can change it by ticking a checkbox Use case summary program attribue :Nationality Type: Text Linked to Option Set (Nationalities) program attribue : Not Syrian Type: Yes only Acts as a checkbox When checked → user can change nationality Program Rule: Assign “SY” t…

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## [Unable to connect to PostgreSQL database – Peer authentication failed](https://community.dhis2.org/t/unable-to-connect-to-postgresql-database-peer-authentication-failed/73771)

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**Author:** [@fernando](https://community.dhis2.org/u/fernando)\
**Replies:** 6\
**Last updated:** [10 June 2026 10:24 UTC](https://community.dhis2.org/t/unable-to-connect-to-postgresql-database-peer-authentication-failed/73771 "2026-06-10T10:24:58Z")

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Hi everyone, I’m trying to connect DHIS2 to a PostgreSQL database named test, but I keep running into a connection issue. When I attempt to connect via psql, I get the following error: paul@tracker:~$ lxc exec postgres – bash root@postgres:~# psql -U test -d test psql: error: connection to server on socket “/var/ru…

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## [Aggregate Custom data entry and indicators](https://community.dhis2.org/t/aggregate-custom-data-entry-and-indicators/72676)

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**Author:** [@Stephan\_Mestach](https://community.dhis2.org/u/Stephan_Mestach)\
**Replies:** 7\
**Last updated:** [10 June 2026 08:25 UTC](https://community.dhis2.org/t/aggregate-custom-data-entry-and-indicators/72676 "2026-06-10T08:25:56Z")

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we had a custom data entry with data elements and showing the indictors. \<tr\> \<td\>Ind. 1.1: % HGR sans rupture de stock de med. traceurs\</td\> \<td\>10%\</td\> \<td\> \<p\>Nombre HGR appuy&eacute;s dans la province\</p\> \<p\>\<input id="HvZFfMqk9rx-HllvX50cXC0-val" name="entryfield" title="" value="" /\>\</p\> \<p\>…

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## [Capture app not opening after upgrading to 2.42.4](https://community.dhis2.org/t/capture-app-not-opening-after-upgrading-to-2-42-4/72644)

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**Author:** [@smomoh](https://community.dhis2.org/u/smomoh)\
**Replies:** 8\
**Last updated:** [9 June 2026 06:59 UTC](https://community.dhis2.org/t/capture-app-not-opening-after-upgrading-to-2-42-4/72644 "2026-06-09T06:59:55Z")

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Dear team, We upgraded two DHIS2 instances from 2.39.x to 2.42.4. While every other thing seems to work well, the Capture app failed to open as in the screen shot below. Unfortunately, nothing in catalina.out indicated the reason for this failure. Kindly help.

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## [Issue with Ethiopian Calendar Conversion in DHIS2 Data Visualizer](https://community.dhis2.org/t/issue-with-ethiopian-calendar-conversion-in-dhis2-data-visualizer/72468)

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**Author:** [@nuredinmuhammed176](https://community.dhis2.org/u/nuredinmuhammed176)\
**Replies:** 9\
**Last updated:** [9 June 2026 06:57 UTC](https://community.dhis2.org/t/issue-with-ethiopian-calendar-conversion-in-dhis2-data-visualizer/72468 "2026-06-09T06:57:01Z")

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Subject: Issue with Ethiopian Calendar Conversion in DHIS2 Data Visualizer Message: Hello DHIS2 community, We have encountered a recurring error in the Data Visualizer module related to calendar conversion: Code RangeError: Era am (ISO year 2018) was not matched by any era This error appears when DHIS2 attempts to…

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## [Markdown and Legend support--requires v43 && Android 3.4, or just Android 3.4?](https://community.dhis2.org/t/markdown-and-legend-support-requires-v43-android-3-4-or-just-android-3-4/73656)

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**Author:** [@Matthew\_Boddie](https://community.dhis2.org/u/Matthew_Boddie)\
**Replies:** 1\
**Last updated:** [8 June 2026 14:25 UTC](https://community.dhis2.org/t/markdown-and-legend-support-requires-v43-android-3-4-or-just-android-3-4/73656 "2026-06-08T14:25:53Z")

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Haven’t tested yet, but looking to see if Android 3.4 is sufficient or only necessary to having the markdown formatting mentioned above. Thank you!

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