# Support - Assistance technique **URL:** https://community.dhis2.org/c/support/8.md [Latest](https://community.dhis2.org/latest.md) · [Categories](https://community.dhis2.org/categories.md) · [Tags](https://community.dhis2.org/tags.md) --- ## [About the Support - Assistance technique category](https://community.dhis2.org/t/about-the-support-assistance-technique-category/497)
**Author:** [@Karoline](https://community.dhis2.org/u/Karoline)\ **Replies:** 2\ **Last updated:** [1 March 2020 17:55 UTC](https://community.dhis2.org/t/about-the-support-assistance-technique-category/497 "2020-03-01T17:55:17Z")
Have a question about installing, configuring or using DHIS2, or seeing any unexpected behavior/bugs in DHIS2, this is the place to get support - or help others with their questions. When posting a support question, ple… --- ## [Asynchronous import task，can't get status by given url](https://community.dhis2.org/t/asynchronous-import-task-cant-get-status-by-given-url/68541)
**Author:** [@linxd](https://community.dhis2.org/u/linxd)\ **Replies:** 6\ **Last updated:** [1 October 2026 13:35 UTC](https://community.dhis2.org/t/asynchronous-import-task-cant-get-status-by-given-url/68541 "2026-10-01T13:35:56Z")
I have done this in dhis2 2.42: :slight\_smile: URL: http://100.64.0.3:10003/dhis/api/tracker?async=true&importStrategy=CREATE\_AND\_UPDATE METHOD: POST USERNAME: admin \[HEADERS\] \[PARAMETERS\] \[CONTENT\] { “trackedEn… --- ## [Analytics tables grow significantly after successful analytics run and later shrink — clarification needed](https://community.dhis2.org/t/analytics-tables-grow-significantly-after-successful-analytics-run-and-later-shrink-clarification-needed/77183)
**Author:** [@fernando](https://community.dhis2.org/u/fernando)\ **Replies:** 1\ **Last updated:** [1 October 2026 09:56 UTC](https://community.dhis2.org/t/analytics-tables-grow-significantly-after-successful-analytics-run-and-later-shrink-clarification-needed/77183 "2026-10-01T09:56:44Z")
Hi everyone, I’m looking for some clarification on how DHIS2 Analytics handles the creation, replacement, and cleanup of analytics event tables. We have disk storage constraints, so we normally run analytics only twice a week. Recently, I noticed an interesting pattern with our analytics\_event\_\* tables. After one an… --- ## [Calendar week days display incorrectly as single character "أ" in Arabic language on Android App](https://community.dhis2.org/t/calendar-week-days-display-incorrectly-as-single-character-in-arabic-language-on-android-app/70904)
**Author:** [@Mohammed1](https://community.dhis2.org/u/Mohammed1)\ **Replies:** 7\ **Last updated:** [1 October 2026 08:02 UTC](https://community.dhis2.org/t/calendar-week-days-display-incorrectly-as-single-character-in-arabic-language-on-android-app/70904 "2026-10-01T08:02:29Z")
After updating the DHIS2 Android Capture App, the calendar component displays all week days as the same single character (“أ”) when the interface language is set to Arabic. All days of the week appear identical, making i… --- ## [Future dates allowed in Event Capture](https://community.dhis2.org/t/future-dates-allowed-in-event-capture/46590)
**Author:** [@dachagaoswald](https://community.dhis2.org/u/dachagaoswald)\ **Replies:** 7\ **Last updated:** [1 October 2026 07:14 UTC](https://community.dhis2.org/t/future-dates-allowed-in-event-capture/46590 "2026-10-01T07:14:19Z")
When capturing Medical Certificate of Cause of death on our COD instance, It was observed that the date of death was allowing future date to be captured. the date being for date of death is the system date for event capt… --- ## [Clinically significant discrepancies in DHIS2 weight-for-length/height z-score (WLZ/WHZ) calculations compared with WHO growth standards](https://community.dhis2.org/t/clinically-significant-discrepancies-in-dhis2-weight-for-length-height-z-score-wlz-whz-calculations-compared-with-who-growth-standards/77159)
**Author:** [@LEON\_LAVATSA](https://community.dhis2.org/u/LEON_LAVATSA)\ **Replies:** 0\ **Last updated:** [30 September 2026 16:15 UTC](https://community.dhis2.org/t/clinically-significant-discrepancies-in-dhis2-weight-for-length-height-z-score-wlz-whz-calculations-compared-with-who-growth-standards/77159 "2026-09-30T16:15:34Z")
Summary and impact We have identified clinically significant discrepancies between the built-in DHIS2 calculation of weight-for-length/height z-scores (WLZ/WHZ) and calculations using the WHO Child Growth Standards methodology. We discussed this with University of Oslo/DHIS2 colleagues on 23 September 2026 and were en… --- ## [Sync errors from negative decimals without a leading zero: Android Capture 3.4.2 accepts them, server rejects them](https://community.dhis2.org/t/sync-errors-from-negative-decimals-without-a-leading-zero-android-capture-3-4-2-accepts-them-server-rejects-them/77115)
**Author:** [@researchfd](https://community.dhis2.org/u/researchfd)\ **Replies:** 1\ **Last updated:** [29 September 2026 14:44 UTC](https://community.dhis2.org/t/sync-errors-from-negative-decimals-without-a-leading-zero-android-capture-3-4-2-accepts-them-server-rejects-them/77115 "2026-09-29T14:44:26Z")
Hi all, I think I’ve found a validation gap in the Android Capture app and wanted to flag it. Setup: Android Capture app 3.4.2, Android 16 (Samsung, One UI 8.5) DHIS2 2.41.9.1 Tracker program, data elements with value type Number (pediatric z-scores) What happens: If I enter .62, the app shows a formatting error… --- ## [Age value type shows "This date format is not valid" when database language is changed from English — Capture App](https://community.dhis2.org/t/age-value-type-shows-this-date-format-is-not-valid-when-database-language-is-changed-from-english-capture-app/72365)
**Author:** [@sthrohit](https://community.dhis2.org/u/sthrohit)\ **Replies:** 2\ **Last updated:** [29 September 2026 10:54 UTC](https://community.dhis2.org/t/age-value-type-shows-this-date-format-is-not-valid-when-database-language-is-changed-from-english-capture-app/72365 "2026-09-29T10:54:44Z")
When using a data element with Value Type: Age in the Android Capture app, entering age using the Years/Months/Days fields (e.g. 2 months) triggers the validation error: “This date format is not valid” This issue is specific to the Android Capture app and only occurs when the DHIS2 database language is changed from… --- ## [DHIS2 Upgrade: version by version vs skipping versions](https://community.dhis2.org/t/dhis2-upgrade-version-by-version-vs-skipping-versions/77012)
**Author:** [@HawraaSweidan](https://community.dhis2.org/u/HawraaSweidan)\ **Replies:** 6\ **Last updated:** [28 September 2026 19:21 UTC](https://community.dhis2.org/t/dhis2-upgrade-version-by-version-vs-skipping-versions/77012 "2026-09-28T19:21:01Z")
Greetings, Would it be possible to upgrade my DHIS2 version directly from 2.39 to 2.42, without upgrading step by step? cc: @Markus @Gassim --- ## [V{event\_status} missing from the program indicator variable list in 2.43](https://community.dhis2.org/t/v-event-status-missing-from-the-program-indicator-variable-list-in-2-43/75967)
**Author:** [@malekpour](https://community.dhis2.org/u/malekpour)\ **Replies:** 8\ **Last updated:** [28 September 2026 18:20 UTC](https://community.dhis2.org/t/v-event-status-missing-from-the-program-indicator-variable-list-in-2-43/75967 "2026-09-28T18:20:24Z")
Hi all, I’ve run into a couple of related issues with V{event\_status} in program indicators on 2.43 and I’d appreciate some clarification from the team. First, it is not offered in the Maintenance app. When building a program indicator expression or filter in the Maintenance app, V{event\_status} does not appear in th… --- ## [Separate diseases on programs inside dhis2](https://community.dhis2.org/t/separate-diseases-on-programs-inside-dhis2/77106)
**Author:** [@Ponlork](https://community.dhis2.org/u/Ponlork)\ **Replies:** 1\ **Last updated:** [28 September 2026 04:23 UTC](https://community.dhis2.org/t/separate-diseases-on-programs-inside-dhis2/77106 "2026-09-28T04:23:11Z")
Dear All, I have three programs. Two are tracker, and one event program. What should I create data element of diseases? Thank you --- ## [Help - OpenClinic to DHIS2 2.41 Integration: Errors with dataValueSets and completeDate](https://community.dhis2.org/t/help-openclinic-to-dhis2-2-41-integration-errors-with-datavaluesets-and-completedate/77092)
**Author:** [@Ansou\_Daff](https://community.dhis2.org/u/Ansou_Daff)\ **Replies:** 2\ **Last updated:** [26 September 2026 09:14 UTC](https://community.dhis2.org/t/help-openclinic-to-dhis2-2-41-integration-errors-with-datavaluesets-and-completedate/77092 "2026-09-26T09:14:23Z")
OpenClinic to DHIS2 integration – Error when sending data to DHIS2 2.41 Hello everyone, I am currently working on an integration between OpenClinic and DHIS2 2.41. The objective is to send aggregated data from OpenClinic to DHIS2 using the DHIS2 Web API, specifically the dataValueSets endpoint. The integration was … --- ## [Creating Program Indicators based on multiselect data element in dhis2 v41 Capture app](https://community.dhis2.org/t/creating-program-indicators-based-on-multiselect-data-element-in-dhis2-v41-capture-app/64589)
**Author:** [@Bakari](https://community.dhis2.org/u/Bakari)\ **Replies:** 5\ **Last updated:** [25 September 2026 08:56 UTC](https://community.dhis2.org/t/creating-program-indicators-based-on-multiselect-data-element-in-dhis2-v41-capture-app/64589 "2026-09-25T08:56:02Z")
Hi all, With the introduction of multi-select option sets, how can we use multi-select data elements to create program indicators? For instance, if a multi-select data element includes options like Drug1, Drug2, Drug3,… --- ## [Tracker Data Entry Issue – Character Auto-Delete/Replace in Android App](https://community.dhis2.org/t/tracker-data-entry-issue-character-auto-delete-replace-in-android-app/75906)
**Author:** [@pma](https://community.dhis2.org/u/pma)\ **Replies:** 4\ **Last updated:** [24 September 2026 12:21 UTC](https://community.dhis2.org/t/tracker-data-entry-issue-character-auto-delete-replace-in-android-app/75906 "2026-09-24T12:21:43Z")
Hi all, Our field team is reporting issues when entering data into specific fields. Every time the app internally validates a character that has been entered, it is automatically deleted. We haven’t been able to reproduce the issue, and neither has the field support team. Has anyone experienced something similar or s… --- ## [Unable to rename event reports \> 415 (Unsupported Media Type) error](https://community.dhis2.org/t/unable-to-rename-event-reports-415-unsupported-media-type-error/77007)
**Author:** [@Kris\_Reinhardt](https://community.dhis2.org/u/Kris_Reinhardt)\ **Replies:** 3\ **Last updated:** [23 September 2026 14:20 UTC](https://community.dhis2.org/t/unable-to-rename-event-reports-415-unsupported-media-type-error/77007 "2026-09-23T14:20:47Z")
Hello community, I’m not able to rename event reports in version 2.42.5.1 of DHIS. When trying to rename reports created by either myself or another users and with the correct sharing settings, I get a continuous spinner in the UI and a 415 (Unsupported Media Type) in the console. I can see this issue was addressed f… --- ## [Analytics on Doris: should getDataYears run against the analytics database?](https://community.dhis2.org/t/analytics-on-doris-should-getdatayears-run-against-the-analytics-database/77023)
**Author:** [@diallotafsir52](https://community.dhis2.org/u/diallotafsir52)\ **Replies:** 3\ **Last updated:** [23 September 2026 07:08 UTC](https://community.dhis2.org/t/analytics-on-doris-should-getdatayears-run-against-the-analytics-database/77023 "2026-09-23T07:08:02Z")
Hello, We are running DHIS2 2.42 with Apache Doris 3.0.8 as the analytics database, against a PostgreSQL source with a datavalue table of about 875 million rows. We are trying to understand one step of the analytics export and would appreciate guidance on whether what we see is expected. During ANALYTICS\_TABLE, befor… --- ## [DHIS2 E7151 Error – Data Download Not Working](https://community.dhis2.org/t/dhis2-e7151-error-data-download-not-working/76984)
**Author:** [@mansoor.kpu](https://community.dhis2.org/u/mansoor.kpu)\ **Replies:** 1\ **Last updated:** [22 September 2026 19:46 UTC](https://community.dhis2.org/t/dhis2-e7151-error-data-download-not-working/76984 "2026-09-22T19:46:01Z")
Hello DHIS2 Community, I am facing an issue in our DHIS2 instance where data cannot be downloaded from the Data Visualizer. When I try to download the data, the download fails and an HTML error file is generated with the following error: E7151: Too many combinations of columns or rows. DHIS2 Version: 2.41.7\*\* Oper… --- ## [BoundarySqlBuilder says "Unsupported boundary type" for data-element period boundaries in 2.43.1](https://community.dhis2.org/t/boundarysqlbuilder-says-unsupported-boundary-type-for-data-element-period-boundaries-in-2-43-1/76628)
**Author:** [@malekpour](https://community.dhis2.org/u/malekpour)\ **Replies:** 4\ **Last updated:** [20 September 2026 09:29 UTC](https://community.dhis2.org/t/boundarysqlbuilder-says-unsupported-boundary-type-for-data-element-period-boundaries-in-2-43-1/76628 "2026-09-20T09:29:16Z")
Hello, Continuing migration from v42 to v43, I’ve hit a warning on 2.43.1 which I’d like a second opinion on it. I’ve filed it as Jira, but I’m posting here because I suspect a lot of installations are quietly logging this. Analytics requests touching certain enrollment-type program indicators fill the log with: WAR… --- ## [Superset dashboard embedded in DHIS2 shows "No data" only when RLS org-unit filter is applied via guest token](https://community.dhis2.org/t/superset-dashboard-embedded-in-dhis2-shows-no-data-only-when-rls-org-unit-filter-is-applied-via-guest-token/76886)
**Author:** [@1c699b409a68f19fba95](https://community.dhis2.org/u/1c699b409a68f19fba95)\ **Replies:** 1\ **Last updated:** [18 September 2026 04:55 UTC](https://community.dhis2.org/t/superset-dashboard-embedded-in-dhis2-shows-no-data-only-when-rls-org-unit-filter-is-applied-via-guest-token/76886 "2026-09-18T04:55:36Z")
Hi all, We’re piloting an embedded analytics approach for our HMIS: rather than pushing data back into DHIS2 (we’ve been hitting issues with category combos and append-only data pushes requiring full delete/re-upload cycles), we’re embedding Apache Superset dashboards directly into the DHIS2 Dashboard app, sourcing da… --- ## [Period aggregation of last value (sum in org unit hierarchy) data elements not respecting ISO 8601 standard](https://community.dhis2.org/t/period-aggregation-of-last-value-sum-in-org-unit-hierarchy-data-elements-not-respecting-iso-8601-standard/76748)
**Author:** [@Kris\_Reinhardt](https://community.dhis2.org/u/Kris_Reinhardt)\ **Replies:** 4\ **Last updated:** [17 September 2026 08:07 UTC](https://community.dhis2.org/t/period-aggregation-of-last-value-sum-in-org-unit-hierarchy-data-elements-not-respecting-iso-8601-standard/76748 "2026-09-17T08:07:43Z")
Hello Community, I’m having an issue when analyzing data from my data elements with last value (sum in org unit hierarchy) aggregation type in the data visualization app. These data elements are part of a weekly data set and data is being analyzed using both weekly and monthly periods. When analyzing at the weekly le… --- ## [Angola Flag missing in DHIS2](https://community.dhis2.org/t/angola-flag-missing-in-dhis2/33530)
**Author:** [@prosper](https://community.dhis2.org/u/prosper)\ **Replies:** 7\ **Last updated:** [14 September 2026 08:47 UTC](https://community.dhis2.org/t/angola-flag-missing-in-dhis2/33530 "2026-09-14T08:47:58Z")
Dear Team, Angola is missing in the DHIS2 system, could we add majority of the country flags, like Angola is upset that their flag is missing in the Customization Academy. Regards ···Prosper Behumbiize, MPH DHIS2 Imp… --- ## [How does dhis2-server-tools determine and manage DHIS2 patch versions (e.g., 2.41.9)?](https://community.dhis2.org/t/how-does-dhis2-server-tools-determine-and-manage-dhis2-patch-versions-e-g-2-41-9/76750)
**Author:** [@fernando](https://community.dhis2.org/u/fernando)\ **Replies:** 0\ **Last updated:** [10 September 2026 13:05 UTC](https://community.dhis2.org/t/how-does-dhis2-server-tools-determine-and-manage-dhis2-patch-versions-e-g-2-41-9/76750 "2026-09-10T13:05:22Z")
Hi everyone, I’m trying to understand how DHIS2 patch versions are managed with dhis2-server-tools. The running instances in our server report the following versions in the DHIS2 UI: Viva: 2.41.9 App: 2.41.8.2 However, the Ansible inventory only specifies the 2.41 release line: \[instances\] dhis ansible\_host=172.… --- ## [d2:zScoreWFH & d2:zScoreWFA: differences across DHIS2 versions and WHO Anthros](https://community.dhis2.org/t/d2-zscorewfh-d2-differences-across-dhis2-versions-and-who-anthros/76679)
**Author:** [@KathyBuelens](https://community.dhis2.org/u/KathyBuelens)\ **Replies:** 2\ **Last updated:** [9 September 2026 12:06 UTC](https://community.dhis2.org/t/d2-zscorewfh-d2-differences-across-dhis2-versions-and-who-anthros/76679 "2026-09-09T12:06:41Z")
Hello team, While validating our nutrition program rules after upgrading from DHIS2 2.40 to 2.42, we found differences in the results of d2:zScoreWFH. We reproduced these using the same minimal event program on the UiO demo instances for 2.40, 2.41 and 2.42. See program Metadata dependency here: Test\_Nut\_Program.jso… --- ## [Supporting Logical Operators (OR / AND) in Aggregate Indicators](https://community.dhis2.org/t/supporting-logical-operators-or-and-in-aggregate-indicators/76653)
**Author:** [@crakotondramanitra](https://community.dhis2.org/u/crakotondramanitra)\ **Replies:** 1\ **Last updated:** [9 September 2026 05:49 UTC](https://community.dhis2.org/t/supporting-logical-operators-or-and-in-aggregate-indicators/76653 "2026-09-09T05:49:53Z")
While working on indicator configurations for our routine aggregate data in DHIS2, we encountered a limitation regarding logical conditions. Currently, aggregate indicator formulas rely strictly on arithmetic operators (+, -, \*, /). We would like to propose exploring the possibility of introducing logical operators (“… --- ## [lastUpdated and lastUpdatedDuration parameters no longer working for GET /api/dataValueSets in v2.43](https://community.dhis2.org/t/lastupdated-and-lastupdatedduration-parameters-no-longer-working-for-get-api-datavaluesets-in-v2-43/75399)
**Author:** [@abbybeeler](https://community.dhis2.org/u/abbybeeler)\ **Replies:** 5\ **Last updated:** [7 September 2026 13:38 UTC](https://community.dhis2.org/t/lastupdated-and-lastupdatedduration-parameters-no-longer-working-for-get-api-datavaluesets-in-v2-43/75399 "2026-09-07T13:38:31Z")
On the demo instance for the new 2.43 release, a GET request for the /api/dataValueSets endpoint returns a 409 error with “At least one period, start/end dates, last updated or last updated duration must be specified” when lastUpdated and lastUpdatedDuration parameters are used in the request. For example, Login app | … --- ## [Enrollment AGE attribute unavailable or evaluated as null when program rules are revalidated on event completion in 2.42](https://community.dhis2.org/t/enrollment-age-attribute-unavailable-or-evaluated-as-null-when-program-rules-are-revalidated-on-event-completion-in-2-42/75905)
**Author:** [@KathyBuelens](https://community.dhis2.org/u/KathyBuelens)\ **Replies:** 6\ **Last updated:** [2 September 2026 06:15 UTC](https://community.dhis2.org/t/enrollment-age-attribute-unavailable-or-evaluated-as-null-when-program-rules-are-revalidated-on-event-completion-in-2-42/75905 "2026-09-02T06:15:16Z")
Hello, After upgrading from DHIS2 2.40 to 2.42, program rules that use an enrollment-level tracked entity attribute with value type AGE to assign Age category behave differently during event entry and event completion. While editing the event, the program rules are evaluated correctly and automatically assign the exp… --- ## [DHIS2 local windows installation with Ansible and LXD](https://community.dhis2.org/t/dhis2-local-windows-installation-with-ansible-and-lxd/76363)
**Author:** [@ButwhyRex](https://community.dhis2.org/u/ButwhyRex)\ **Replies:** 4\ **Last updated:** [29 August 2026 02:36 UTC](https://community.dhis2.org/t/dhis2-local-windows-installation-with-ansible-and-lxd/76363 "2026-08-29T02:36:57Z")
does this method even work GitHub - dhis2/dhis2-server-tools: Tools to support installation and management of DHIS2 · GitHub --- ## [DHIS 2 installation on Laptop](https://community.dhis2.org/t/dhis-2-installation-on-laptop/60895)
**Author:** [@hernandezmachava](https://community.dhis2.org/u/hernandezmachava)\ **Replies:** 14\ **Last updated:** [28 August 2026 07:02 UTC](https://community.dhis2.org/t/dhis-2-installation-on-laptop/60895 "2026-08-28T07:02:45Z")
Hi, Is there a manual for installing DHIS 2 on windows 11 for DHIS 2 version 2.40.2.1? The information I have found about DHIS 2 installation in windows seems old. Or if there is a step-by-step cheat sheet, please share… --- ## [Custom js and newer dhis2](https://community.dhis2.org/t/custom-js-and-newer-dhis2/76235)
**Author:** [@Stephan\_Mestach](https://community.dhis2.org/u/Stephan_Mestach)\ **Replies:** 4\ **Last updated:** [26 August 2026 14:24 UTC](https://community.dhis2.org/t/custom-js-and-newer-dhis2/76235 "2026-08-26T14:24:21Z")
I’m trying to add plausible.io for user/usage analytics (I know dhis2 has a built in analytics but not fitting end user needs) I noticed that keyCustomJs doesn’t seem injected in the dashboard on newer dhis2. after several trial (clearing cache,…) I still don’t see the snippet executed. Do you confirm the new page… --- ## [Google thematic maps not working](https://community.dhis2.org/t/google-thematic-maps-not-working/76103)
**Author:** [@Stephan\_Mestach](https://community.dhis2.org/u/Stephan_Mestach)\ **Replies:** 8\ **Last updated:** [26 August 2026 14:11 UTC](https://community.dhis2.org/t/google-thematic-maps-not-working/76103 "2026-08-26T14:11:34Z")
I have on instance where add the population thematic map shows this but the maps never show up, the loading progress never stops. I have another instance for niger, where everything is fine we tried on both to upgrade the dhis2 apps (maps, climate,…) on the non working instance the only related call is /api/42… [Next page](https://community.dhis2.org/c/support/8.md?page=1)